5% to 25% improvement in overall equipment effectiveness.
Source: BRI
92% of customer interactions are automated on a self-service portal for lower costs and increased customer satisfaction.
Source: FARYS
15% to 40% improvement in customer satisfaction.
Source: BRI
30% faster processing of operational information, due to automated processes and a single data source.
Source: Siemens Gamesa
5% to 50% reduction in customer billing, credit, and collection costs.
Source: BRI